Cruks (English version)

WILL YOU BE PLACING A BET AS OF 4 OCTOBER? 
HERE'S WHAT YOU NEED TO KNOW. 

 

NEW LAW, NEW ENTRY CONDITIONS
As of 1 October, the law will change, with the new Remote Gambling Act (Kansspelen op Afstand, KoA) entering into force. This changes a number of entry conditions at land-based casinos… 


WHAT DOES THIS MEAN FOR ME AS A PLAYER?
As a result of the Remote Gambling Act, a number of new legal obligations will apply to all online and land-based casinos as of 4 October 2021. As of that date, players will have to provide identification and gambling operators will be obliged to verify this and to carry out a so-called CRUKS check. CRUKS stands for the Centraal Register Uitsluiting Kansspelen (Central exclusion register for games of chance). As of 4 October, players can voluntarily exclude themselves from games of chance by registering in this register. This means that you will not be allowed to gamble for at least 6 months. 

By law, we will have to check and record the following as of 4 October: 

  • Identity and age; 
  • The so-called CRUKS register. This is how we will check whether you are on the register.  
  • If you are registered, you will be refused entry; 
  • Any current entry bans; 
  • How often you visit a casino in the Netherlands, both online and in person. 

As part of these checks, you will need to identify yourself with a valid ID (passport or ID) each time you visit. 


 

What is the CRUKS check?
As of 4 October, we and all other gambling operators (e.g. online casinos) must also check whether you are registered in the CRUKS register. CRUKS stands for Centraal Register Uitsluiting Kansspelen (Central exclusion register for games of chance). In order to check this, we will have to scan your ID and do a so-called CRUKS check. We will do this by using your BSN number (Citizen Service Number). However, it will be encrypted and used only once during the first visit to check the CRUKS register. Afterwards, the BSN number will be immediately deleted. Your data will therefore be safe and will not be shared with others (including the tax authorities or other government bodies). If we receive notification that you are on the CRUKS register, access to the casino will be denied. If you are not on the CRUKS register, have no other (voluntary or involuntary) entry bans and are over 18 or 21 years of age (depending on the municipality), you are welcome to come and place a bet with us. 


Frequency of visits and responsible gaming 
As a gambling operator, we are also legally obliged to monitor playing behaviour and intervene if necessary. Therefore, just like any other gambling operator, we are required to record your visit frequency and any actions taken. The purpose of this is to allow us to recognise any risks at an early stage and to ensure that your casino experience remains responsible and that gambling remains a game. Your data will be kept for a minimum of 3 years after the last intervention. We are also required by law to provide anonymous data to the Kansspelautoriteit (Netherlands Gambling Authority) for reporting and analysis purposes if requested. 


18+ | play responsibly 

 

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